Legal Notice

Website Publisher

This website is published by:

SARL SWEET NORMANDY HOME
Trade name: La Ferme de l’Oudon & Spa
French limited liability company with a share capital of €5,000

SIREN: 850 413 493
SIRET: 850 413 493 00014
RCS: 850 413 493 RCS Lisieux
EU VAT number: FR35 850 413 493

Registered office:
12 route d’Écots, Berville
14170 Saint-Pierre-en-Auge – France

Legal Representative and Publication Director: Charlotte Lainé

Telephone: +33 (0)2 31 20 31 81
Email: contact@fermedeloudon.com

Website Hosting

This website is hosted by:

OVH SAS
2 rue Kellermann
59100 Roubaix – France

Website Design and Development

The La Ferme de l’Oudon & Spa website was designed and developed by:

Studio Pixelea – Graphic & Digital Agency
10 avenue de Garbsen
14200 Hérouville-Saint-Clair – France

SIREN: 524 398 104
RCS: Caen B 524 398 104
Telephone: +33 (0)2 31 24 85 60
Website: pixelea.fr

INTELLECTUAL PROPERTY

All content available on the La Ferme de l’Oudon & Spa website, including texts, photographs, videos, illustrations, graphic elements, logos, icons, layouts and, more generally, all elements forming part of the website, is protected by French and international intellectual property legislation.

Unless otherwise stated, this content is the property of SARL SWEET NORMANDY HOME – La Ferme de l’Oudon & Spa, or is used with the permission of its authors or rights holders.

Any reproduction, representation, modification, adaptation, publication, distribution or use, in whole or in part, of any of these elements, by any means or on any medium, is prohibited without the prior written permission of SARL SWEET NORMANDY HOME or the relevant rights holder.

Any unauthorised use may constitute an infringement of intellectual property rights and may result in legal liability.

LIABILITY

SARL SWEET NORMANDY HOME – La Ferme de l’Oudon & Spa makes every reasonable effort to ensure that the information provided on this website is accurate and up to date.

However, the information provided on the website is for general information purposes only and may be modified or updated without prior notice.

SARL SWEET NORMANDY HOME cannot be held liable for any errors or omissions, temporary unavailability of the website, or any damage arising from its use.

Rates, services, availability, opening hours and conditions displayed on the website are subject to change. Information provided at the time of booking and the applicable Terms and Conditions of Sale shall prevail.

HYPERLINKS

This website may contain hyperlinks to websites or services operated by third parties.

SARL SWEET NORMANDY HOME cannot be held responsible for the content, operation, availability or practices of these external websites.

CONSUMER MEDIATION

In accordance with French consumer law concerning the amicable settlement of disputes, consumers are entitled to use a consumer mediation service free of charge in an attempt to resolve a dispute with SARL SWEET NORMANDY HOME – La Ferme de l’Oudon & Spa.

Before referring a matter to the consumer mediator, the consumer must first submit a written complaint to La Ferme de l’Oudon & Spa in an attempt to resolve the dispute directly.

Appointed Consumer Mediator:
[TO BE COMPLETED ONCE MEMBERSHIP HAS BEEN CONFIRMED]
[POSTAL ADDRESS]
[MEDIATOR’S WEBSITE]

The mediation service is free of charge for consumers.

PROTECTION OF PERSONAL DATA

Data Controller

The data controller responsible for personal data collected through this website is:

SARL SWEET NORMANDY HOME – La Ferme de l’Oudon & Spa
12 route d’Écots, Berville
14170 Saint-Pierre-en-Auge – France

Email: contact@fermedeloudon.com

Data Collected and Purposes of Processing

When you use this website and its services, La Ferme de l’Oudon & Spa may collect personal data, particularly when you:

  • submit an enquiry or contact request;
  • make an accommodation booking;
  • request or book additional services;
  • request a massage or wellness treatment;
  • interact with our customer service;
  • subscribe to marketing communications, where your consent is required;
  • use the website and its audience measurement tools, subject to the applicable rules governing cookies and other tracking technologies.

Personal data is used only for the purposes for which it was collected, including to respond to enquiries, manage bookings and services, maintain customer relationships, comply with legal and accounting obligations, improve our services and, where permitted, send marketing communications.

Legal Bases for Processing

Depending on the purpose concerned, the processing of personal data may be based on:

  • the performance of a contract or pre-contractual measures, particularly in connection with enquiries and bookings;
  • compliance with a legal obligation, particularly accounting and tax obligations;
  • the legitimate interests of La Ferme de l’Oudon & Spa, particularly in ensuring the security of its services and improving customer relations;
  • your consent, where required, particularly for certain marketing communications and cookies or other tracking technologies.

Recipients of Personal Data

Personal data is accessible only to those employees and service providers who require it in order to provide the relevant services.

It may, where necessary, be shared with technical service providers, booking systems, payment service providers, customer relationship management solutions and other processors required for the operation of the website and the provision of our services.

These service providers are required to process personal data in accordance with applicable data protection legislation and solely for the purposes of the services entrusted to them.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, together with any additional period required to comply with applicable legal, accounting and tax obligations or to establish, exercise or defend legal claims.

Retention periods may therefore vary depending on the nature of the data and the purpose for which it is processed.

Your Rights

In accordance with the General Data Protection Regulation (GDPR) and applicable French data protection legislation, you may, subject to the conditions provided by law, exercise the following rights:

  • the right to access your personal data;
  • the right to rectify inaccurate or incomplete data;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability, where applicable;
  • the right to withdraw your consent at any time where processing is based on consent.

To exercise your rights or for any questions regarding the processing of your personal data, please contact us at:

Email: contact@fermedeloudon.com

or by post:

La Ferme de l’Oudon & Spa
12 route d’Écots, Berville
14170 Saint-Pierre-en-Auge – France

You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL).

COOKIES

This website may use cookies and other tracking technologies that are strictly necessary for its operation.

Subject to your consent where required, the website may also use cookies for purposes such as audience measurement, service improvement or the use of features provided by third-party services.

When you first visit the website, the cookie management tool allows you, where required, to accept, reject or customise your cookie preferences.

You can change your preferences or withdraw your consent at any time using the cookie management tool available on the website.

Cookies that are strictly necessary for the operation of the website do not require consent where the conditions provided by applicable legislation are met.

CREDITS

Photography

Photographs featured on this website include work by:

Berts Photographie
Lutizio Photographie
Stéphane Leroy
Joséphine Neuville Photographie

Unless otherwise stated, all other photographs and visual content featured on the website are the property of SARL SWEET NORMANDY HOME – La Ferme de l’Oudon & Spa, or are used with the permission of their authors or rights holders.

Video

Floran Braquet Évènementiel

La Ferme de l’Oudon & Spa
SARL SWEET NORMANDY HOME
12 route d’Écots, Berville
14170 Saint-Pierre-en-Auge – Normandy, France
+33 (0)2 31 20 31 81
contact@fermedeloudon.com