FAQ

We welcome our guests starting at 3:00 PM for Guest Roomsand Suites, and starting at 4:00 PM for the Guest Houses. The Guest Houses are accessible via self-check-in to offer you greater freedom upon arrival.

On Sunday, as well as every evening after 7 p.m., check-in is self-service for all of our accommodations. We’ll leave the key right on the door of your accommodation and send you a detailed map, allowing you to arrive at a time that suits you, with complete peace of mind.

Starting at 7:00 p.m., our team is busy serving dinner at the Planche de la Ferme. On Sunday afternoons, the front desk is also closed. However, all our other services, including wellness treatments and the Table d’Hôtes, remain available 7 days a week.

To best prepare for your arrival, please let us know your approximate arrival time no later than the day before your stay. In case of a late arrival, we will send you all the necessary information to easily access your accommodations.

Yes. A private, free parking lot secured by a digital code is available free of charge to all our guests for the duration of their stay. No reservation is necessary; you can park your vehicle with complete peace of mind as soon as you arrive.

Check-out is no later than 11 a.m., to allow our team to thoroughly prepare your accommodation for the next guests.

If you plan to leave La Ferme de l’Oudon before 8:30 a.m., we simply ask that you let us know the day before so that we can arrange your departure under the best possible conditions.

No. To ensure that every guest has a perfectly prepared accommodation, we do not offer early check-in or late check-out. The time spent cleaning, inspecting, and preparing each accommodation is essential to providing you with the best possible experience.

La Ferme de l’Oudon is a private estate offering guest rooms, suites, and guesthouses—not a hotel. We therefore do not offer daily housekeeping or turndown service.

However, if you feel the need during your stay, our team can, upon request, replace your bath towels or bed linens. Please feel free to speak with our housekeeper, who will be happy to assist you.

La Ferme de l’Oudon does not have a reception desk that is open around the clock like a traditional hotel. However, we live on-site and are regularly present on the property.

If you need help, information, or assistance during your stay, simply contact us via WhatsApp or come see us. We’re always available to meet your needs and ensure your stay goes as smoothly as possible

Dining

Yes. During your stay at La Ferme de L’Oudon & Spa, we offer a Table d’Hôtes in Normandy, reserved exclusively for guests staying at our property.

Please note that we do not have a restaurant.

Our Table d’Hôtes complies with guesthouse regulations:

• a single menu created by our Chef;
• local and seasonal ingredients;
• home-style cuisine inspired by the Normandy region;
• service reserved exclusively for guests of the establishment.

This allows you to enjoy a true gourmet dinner in the comfort and privacy of your room, suite with a private jacuzzi, or guesthouse, without having to get back in your car.

Our Farm Platter is served directly in your accommodations around 7:00 p.m..

It includes:

• a cream soup (hot or cold, depending on the season);
• a slow-cooked casserole to share;
• a selection of Norman cheeses;
• a homemade dessert.

Prices

• €33 per adult
• €19 per child under 12

Drinks and wine are not included but are available in the minibar in your accommodations.

Yes.

If you plan to arrive late, we’ll prepare your accommodations before you arrive.

Dinner is served in casserole dishes that retain heat perfectly. This way, you can dine at a time that suits you.

All of our accommodations feature a traditional oven or a microwave, as well as a refrigerator.

The menu changes regularly depending on the season and available ingredients.

You can view it directly on the Table d’Hôtes page of our website.

Table d’Hôtes

No.

Tables d’Hôtes regulations require a single menu for all guests.

However, if you have an allergy orfood intolerance, please contact us before your stay at contact@fermedeloudon.com so that we can explore options foraccommodate your needs.

No.

Our Table d’Hôtes is exclusively reserved for guests staying at La Ferme de L’Oudon & Spa.

Yes, for the Romane and Loggia Bed & Breakfast Rooms, breakfast is included.

For the Suites and the Guest Houses, the following is available for an additional fee:

• 20 € per adult
• €15 per child under 12

Breakfast is served right in your accommodation, at a time of your choosing between 8:30 a.m. and 10:30 a.m..

This way, you can enjoy a gentle wake-up, without any time constraints or having to go anywhere.

What’s included in breakfast?

Our breakfast showcases local and homemade products.

You’ll find, among other things:

• fresh bread;
• pastries;
• eggs;
• Normandy cheeses;
• cold cuts;
• homemade verrines;
• pastries and treats made on-site.

Everything is served directly to your accommodations so you can fully enjoy your stay in Normandy.

The Spa is open to all our guests from 9:30 a.m. to 8:00 p.m.

The Spa includes access to the indoor pool, the herbal tea lounge, and the infrared sauna.

Our heated indoor pool is maintained year-round at 27°C, the temperature recommended for indoor pools according to health standards.

Unlike some aquatic complexes or spa resorts, our pool is not heated to more than 30°C. This allows you to enjoy water that’s pleasant for swimming and relaxing all year round.

The pool measures 8 meters by 4 meters, with a depth ranging from 1 meter and 1.40 meters.

The pool measures 8 m x 4 m, with a depth ranging from 1 m to 1.40 m.

No.

Our shared spa does not have a hot tub.

However, several of our accommodations offer a private hot tub, accessible only to the occupants of the unit.

These include:

• Blue Spa Suite
• Eden Spa Suite
• Majorel Spa House

These accommodations are ideal for a romantic weekend with a private hot tub in Normandy.

Yes.

Our Blue Spa Suite is the only accommodation equipped with a private hammam.

It also includes:

• a large private jacuzzi;
• a hydromassage shower;
• a fitness room;
• a herbal tea room;
• a private 40 m² terrace.

Please note that the shared spa does not have a steam room.

Yes.

Our Pool Suite features private access to the indoor pool directly from its living room.

Guests have exclusive access to the pool from 8 p.m. to 9 a.m. the following morning, allowing them to enjoy a special moment in complete privacy.

Simply book our Pool Suite. This suite offers private access to the pool from the living room, from 8:00 PM to 9:00 AM the following morning.

Yes.

Our Eden Spa Suite features direct, private access to the infrared sauna every evening from 8:00 PM to 9:00 AM.

This suite also features a private jacuzzi, ideal for a wellness getaway or a romantic weekend in Normandy.

Yes.

We offer massages and wellness treatments in Normandy, performed by our certified practitioner.

Treatments are available daily from 9 a.m. to 7 p.m., subject to availability.

We strongly recommend that you book your appointment before your arrival to ensure you get your preferred day and time.

Download the Treatment Menu

You can book your massage:

• directly through our online booking calendar;
• or by email at spa@fermedeloudon.com.

Our Treatment Chart is available for download on our website.

Request an appointment via the calendar

We strongly recommend that you book your appointment slot before your arrival to ensure you get your preferred date and time.

It is also entirely possible to book a treatment after you check out of theaccommodation (11 a.m.), subject to our therapist’s availability.

A great way to extend your wellness retreat before hitting the road again.

No.

Our treatment room accommodates only one person at a time.

If you would like to book two massages, they will be performed one after the other, subject to availability.

Wellness treatments are paid for separately from your lodging.

Payment is made directly on site via:

• Credit card
• Cash.

ANCV vacation checks and bank checks are not accepted.

If you have booked a package that includes a massage or added a massage option to your stay, payment for the treatments must also be made separately upon your arrival.

Yes. We welcome families looking to enjoy a stay in Normandy with children, in a quiet, safe setting surrounded by nature.

The accommodations best suited for families are:

• Le Pressoir (up to 6 people)
• Maison Spa Majorel (up to 4 people)
• La Lagune (up to 4 guests)
• Pool Suite (up to 4 people)

These accommodations offer more space and are perfectly suited for family vacations.

Yes.

To make your stay with a young child easier, we provide the following items free of charge upon request:

• crib
• high chair
• infant bathtub

We recommend that you let us know when you make your reservation so that everything can be set up before your arrival.

Yes.

All linens are included in your stay:

• bed linens;
• bath towels
• Bathrobes

This service is included in all of our Rooms, Suites, and Guest Houses.

Yes.

End-of-stay cleaning is included.

Our team will take care of thoroughly cleaning your accommodation after you leave.

We simply ask our guests staying in Suite or in the Guest House to leave the kitchen or kitchenette clean (dishes washed, countertops wiped down, etc.).

We also ask that you leave your accommodation in a condition that shows respect for our team.

If the accommodation is left in an exceptionally dirty condition requiring a thorough cleaning, a flat fee of 150 € may be charged.

During your stay, you’ll have the chance to meet the animals that make our farm so charming.

In particular, you’ll meet:

• our rooster, our hens, our ducks, and our turkeys;
• our dwarf goats
• our Vietnamese pig, Carlos
• our ponies Quetsche and Nautilus
• our dwarf rabbits

An activity that’s especially popular with kids… but adults love it too!

Yes.

You can pet our animals and give them dry bread.

However, for their well-being and your safety, you are not allowed to enter the enclosures or the chicken coop.

Yes.

Dogs and other pets are welcome at La Ferme de L’Oudon & Spa.

The additional charge is: 10 € per night per pet.

For everyone’s comfort, we simply ask that you follow a few rules:

• Keep your dog on a leash throughout the property;
• Pick up after your dog;
• Never leave your pet alone in the accommodation;
• leave your accommodation in a satisfactorily clean condition.

In the event that exceptional cleaning is required due to your pet’s presence, additional fees may be charged.

When you make a reservation on our website, a 50% deposit is required via credit card to confirm your stay.

The balance can be paid upon arrival by credit card, cash, or ANCV vacation checks.

If you wish to pay a larger portion in cash or with ANCV vacation checks upon arrival, we can credit the corresponding amount back to the credit card used at the time of booking.

We do not accept bank checks, meal vouchers, or other gift certificates (Kadéos, etc.).

Wellness treatments are billed separately and must be paid for exclusively by credit card or cash during your stay.

All services booked on our website www.fermedeloudon.com can be paid for with vacation checks, except for wellness treatments, which must be paid for separately by credit card or cash during your stay.

Except for our non-cancellable and non-refundable offers, any cancellation or change made 7 days or more before your arrival willincur any charges. We will credit back the 50% charged to your credit card online.  Any cancellation or change made less than 7 days before your arrival will result in a charge for the full cost of your stay. The balance of your reservation will therefore be charged in the event of a late cancellation or no-show.

Except for our non-cancelable and non-refundable offers, any cancellation or change made 5 days or more before your arrival will incur no charge. We will credit the 50% charged to your credit card online. Any cancellation or change made less than 5 days before your arrival will result in a charge for the entire stay. The balance of your reservation will therefore be charged in the event of a late cancellation or no-show.

Due to the layout of our old Norman farmhouse, our accommodations are unfortunately not accessible to people with limited mobility (PWM) as defined by regulations.

However, if your mobility challenges are limited, our Maison Spa Majorel is the most suitable option. Entirely on one level, it features, among other things, an Italian-style shower, offering additional comfort for guests with mobility challenges.

Please feel free to contact us before making your reservation. We’ll be happy to recommend the accommodation best suited to your needs and answer any questions you may have to help you plan your stay under the best possible conditions.

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